INADA DREAMWAVE

Shipping Rates & Policies

• All standard shipping is a curbside delivery service. This offer covers most items shipped by ground within the contiguous U.S. By curbside delivery, massage chairs will arrive UNASSEMBLED in its original factory boxes unless otherwise mentioned. The trucking company will deliver the items to your driveway or entryway, and you will be responsible for entering it into your residence or business. Since massage chairs are heavy, you may require assistance from a friend or a family member.


• Threshold Delivery : With threshold delivery mode, massage chairs will be delivered to the nearest ground level entrance of home, business, or apartment building. [EXTRA COST]


• White Glove Delivery : With white glove delivery, massage chairs will be hand-delivered into your destination and assembled together. White glove delivery need to add about 1-2 weeks to the standard lead time of delivery. Choose the shipping method as White Glove Delivery if you want the service. [EXTRA COST]



• Please provide a valid street address with each order (we are currently unable to ship to P.O. boxes).
• Please note we do not ship internationally or to Alaska and Hawaii.

How Fast Will You Receive An Order

All orders are processed between 7 a.m. and 5 p.m. (PST), Monday through Friday. Your order will try to be shipped within 48 hours, unless otherwise noted. Please see Shipping Information for delivery and shipping policies.